Privacy Policy

At Crazy Pix, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it and how we use it when you visit our website or contact us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Crazy Pix provides professional photo booth hire for weddings, parties, corporate events and special occasions throughout the North East of England.

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: info@crazy-pix.co.uk

What Information We Collect

We may collect the following information when you use our website or contact us:

• Your name
• Email address
• Telephone number
• Event date and venue
• Type of event
• Your postcode (where provided)
• Any information you include within enquiry forms
• IP address
• Browser type and device information
• Website usage statistics

How We Use Your Information

We use your information to:

• Respond to enquiries.
• Provide quotations.
• Process bookings.
• Deliver our services.
• Communicate with you before and after your event.
• Improve our website and customer experience.
• Meet our legal and accounting obligations.
• Send occasional marketing emails where you have chosen to receive them.

We do not sell your personal information to third parties.

Contact Forms

When you submit an enquiry through our website, the information you provide is securely stored and emailed to us so that we can respond to your enquiry.

We only keep this information for as long as necessary.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

• Understand how visitors use our website.
• Improve website performance.
• Remember your preferences.
• Measure the effectiveness of our advertising.

You can disable cookies through your web browser, although some parts of the website may not function correctly.

Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous information including:

• Pages visited
• Time spent on the website
• Device type
• Browser
• Approximate location

This information cannot normally be used to identify you personally.

Facebook & Meta Pixel

Our website may use the Meta Pixel to measure advertising performance and help us show relevant adverts on Facebook and Instagram.

Meta may collect information such as:

• Pages viewed
• Time on site
• Device information
• Actions taken on our website

You can control Facebook advertising preferences through your Facebook account settings.

Embedded Content

Pages on this website may include embedded content such as:

• Google Maps
• Facebook posts
• Instagram feeds
• YouTube videos

Embedded content behaves exactly as if you visited the third-party website directly and may collect information about you.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure or misuse.

How Long We Keep Your Information

We only retain personal information for as long as necessary to:

• Respond to enquiries.
• Complete bookings.
• Meet legal and accounting requirements.
• Resolve disputes.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your personal information where appropriate.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

Third-Party Services

We may use trusted third-party providers including:

• Google Analytics
• Meta (Facebook & Instagram)
• Google Maps
• Elementor
• Our website hosting provider
• Our email provider

These providers only receive the information necessary to perform their services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:

Crazy Pix

Email: info@crazy-pix.co.uk